American Made Cutlery will replace any product manufactured by our company returned to us due to defects in material or workmanship.
Hand washing all fine cutlery is the recommended to prevent microscopic dings on the blades’ cutting edge.
Hand washing also eliminates the harsh environment created by a dishwasher’s high temperatures and abrasive detergents and helps protect your knives from corrosion, ultimately extending the life of their finish.
Imprinted knives – 15 working days.
Non-imprinted knives – 5 working days. Pad imprinted tubes, sharpeners, or gift boxes – 20 working days. Production time begins with receipt of order and is subject to credit and proof approval. Delays due to incomplete artwork or proof approval will jeopardize delivery date.
Call Customer Service for pricing on Random Imprint Samples, Spec Samples, Self-Promotion Samples or Sales Sample Pack. These are great ways to give your customers the opportunity to see American Made Cutlery for themselves!
Every AMC product is shipped as a finished good. Any extra process done to our products is the responsibility of the consumer and not AMC. Gift set box lid wrap is subject to change.
We offer three mini catalogs during the year. Please contact Customer Service to receive your copies. Did you know that we will send you additional fliers for you to distribute at no extra cost? Contact Customer Service for more information.
Co-op pricing requests are evaluated individually. Submit a written overview of the program and expected volume for consideration.
Set-up charge of $37.50(g) . No run charge for first side permanent imprint on blade of product. Color of imprint is a gray shade. Gift sets have imprint on each piece in the set (excluding Vegetable Peeler and Handi-Stir). Imprint area varies from product to product but is approximately ¼” x 2” – contact customer service for exact imprint area for specific products. Second side imprint is available for $.25(g) run charge per product plus set-up charge if different from first side imprint.
Accepted via email, preferably in Adobe Photoshop or Illustrator format. We take pride in our ability to imprint company logos and special typestyles on our cutlery. In order to accommodate some logos and thin lines, it may be necessary to adjust the artwork. Virtual proofs are available at no charge upon request. Please review the proof carefully before approving. For an imprint order when a logo is not provided, the text will be
set in our standard type font – Arial Bold
Set-up charge of $37.50(g) and $.50(g) run charge for first side laser imprint on handle of product (applies to each handle for gift sets). Imprint size varies from product to product but is approximately ¼” x 2” – contact customer service for exact imprint area for specific products. Second side imprint is available for $.50(g) run charge per product plus set-up charge if different from first side imprint.
Imprinting of sharpeners, tubes, and gift boxes. $100.00(x) plate charge; run charge per quantity 25 to 49 is $5.50(x); 50 to 99 is $2.75(x); 100 to 249 is $1.35(x); 250 to 499 is $.95(x); 500 to 699 is $.75(x) and 700 or above is $.55(x). Re-order charge is $40.00(x) for repeat of exact imprint. Colors available are black, white, blue, green, yellow, silver and gold.
Knife Imprint Re-Order Charge of $18.75(g). Must repeat exact imprint. Any run charge (if applicable) is still valid on repeat orders
Imprinting of oak blocks: $80.00(x) plate charge; run charge for 25 and above is $4.50(x) (additional charge to laser front of the block). Production time is 20 working days. Charges may be higher with exceptionally large imprint area or front logo area. Please add $5.00(x) to the above run charge for individual item laser personalizing.
Utensils, larger knives, and combinations of different items can be packaged in white chipboard boxes or gift boxes. Customer Service can confirm which box will work with your selection. Blade Sleeves are provided for all individual knives at no charge. Clear Plastic Tubes with black caps are available for purchase and are a great way to hand out knives.
|SMG||Medium Gift Box||$1.35|
|SLG||Large Gift Box||$1.65|
|SSP||Small Plain Box||$0.70|
|TS (Sm Tube)||TM (Med Tube)||TL (Lg Tube)|
AMC will not accept returns on imprinted merchandise. Any return of non-imprinted merchandise is subject to approval and will incur a 15% restocking charge. All returns must be made freight prepaid and within 60 days of original ship date.
Drop-Shipping is available and will incur $.95(x) charge for the extra handling. Mailers are available for $1.35(x) each. Freight charges are additional.
Absolute minimum for imprinted orders is 25 pcs. Non-imprinted orders will be charged $5.00(x) for less than minimum quantities. Combining items is permissible to meet the minimum quantity.
AMC reserves the rights to over-ship or under-ship by 5% and bill accordingly.
Net 30 days with approved credit. Terms are subject to change at any time.
Paper proofs are provided at no charge. Pre-production samples are available. Ship date for order will be scheduled after pre-production sample approval.
AMC can usually produce rush orders without additional charges. However, if the order requires overtime or other charges, a rush charge will be added.
Phone Orders must be confirmed in writing by fax, email or U.S.Mail. All orders must include:
1. Item number and description
3. Handle style
4. Imprint Information (Imprinted/blank, Location of imprint, Color (pad print only), Camera ready artwork)
5. Shipping address
6. Ship date